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HIPAA Compliance

US healthcare compliance — ready for when the platform expands to serve American clinics.


What Is HIPAA

HIPAA (Health Insurance Portability and Accountability Act) is a US law governing how Protected Health Information (PHI) must be handled. PHI is any information about a patient's health, treatment, or payment that can be linked back to them — names, appointment dates, treatment plans, exercise prescriptions, session notes.

Violations carry fines up to $1.9 million per incident and can include criminal penalties.


When Does HIPAA Apply to RestartiX

HIPAA is a US-only law. It does not apply to the Romania/EU launch.

It becomes relevant only when a US-based clinic uses the platform. At that point:

  • The clinic is a "Covered Entity" under US law
  • RestartiX becomes their "Business Associate" by handling their patients' PHI
  • A Business Associate Agreement (BAA) must be signed before the clinic goes live

HIPAA does not apply when Romanian/EU clinics treat patients, even if some patients happen to be American.


What HIPAA Requires

From RestartiX (Business Associate)

RequirementWhat It Means
Business Associate AgreementsSigned contracts with every vendor that touches PHI: Clerk (auth), AWS (infrastructure), Daily.co (video)
Security OfficerA named person responsible for PHI security
Annual Security Risk AssessmentFormal risk analysis of all systems that touch PHI — identifies vulnerabilities and documents mitigation
Workforce trainingRegular staff training on PHI handling, documented with completion records
Breach notificationReport breaches to affected clinics within 60 days

From each US clinic (Covered Entity)

RequirementWhat It Means
Signed BAA with RestartiXRequired before using the platform for US patients
Privacy OfficerA named person responsible for the clinic's HIPAA privacy program
Staff PHI trainingAll clinic staff must be trained on HIPAA rules
Own compliance programIndependent HIPAA policies, risk assessments, and breach reporting

How the Platform Already Supports HIPAA

The platform's architecture was designed with HIPAA readiness from the start, even though the initial launch is EU-only:

HIPAA RequirementHow It's Already Met
Audit controls (164.312(b))Every data mutation is logged with who, what, when, where. Failed access attempts are logged.
Access controls (164.312(a))Role-based access control (RBAC). Each user sees only what their role permits within their clinic.
Encryption (164.312(a)(2)(iv))Data encrypted in transit (TLS) and at rest (AES-256). Sensitive fields have additional application-level encryption.
Integrity controls (164.312(c))Signed forms are immutable. Audit log is append-only. Database constraints enforce data integrity.
Transmission security (164.312(e))All external communication over TLS. No unencrypted channels.
Person/entity authentication (164.312(d))Clerk authentication with MFA support. Session management with secure tokens.
Emergency access (164.312(a)(2)(ii))Break-glass procedure for emergency PHI access — logged comprehensively and reviewed within 24 hours.
Automatic log-off (164.312(a)(2)(iii))Session timeout and automatic token expiry.

Retention

HIPAA requires retaining audit documentation for a minimum of 6 years. The platform's audit trail is retained for 6 years across hot (database) and warm (cloud archive) storage tiers.


What's Still Needed for US Launch

When the first US clinic signs up, these additional steps are required:

  1. Sign BAAs with all sub-processors (Clerk, AWS, Daily.co)
  2. Designate a Security Officer
  3. Complete the first annual Security Risk Assessment
  4. Establish workforce HIPAA training program
  5. Offer BAA signing as part of US clinic onboarding

The technical infrastructure is already in place. The remaining items are procedural and legal.


For developers

Technical details — HIPAA audit requirements mapping, audit middleware, retention implementation, and break-glass logging — are available in the Audit Compliance reference.