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Gap: Security Incident Response Playbook

Status: 🔴 Not Started Priority: Important (Pre-Scale) Estimated Effort: 2 days

What's Missing

Complete security incident response documentation beyond breach notification:

  • Incident Types

    • Data breach (GDPR 72-hour notification exists)
    • DDoS attack
    • Credential compromise
    • SQL injection attempt
    • Ransomware
    • Insider threat
    • Third-party compromise (Clerk, Daily.co, AWS)
  • Severity Classification

    • Critical, High, Medium, Low definitions
    • Response time by severity
    • Escalation paths
    • Communication requirements
  • Response Procedures

    • Detection and identification
    • Containment strategies
    • Eradication steps
    • Recovery procedures
    • Lessons learned process
  • Communication Plans

    • Internal notification tree
    • Customer communication templates
    • Regulatory notification (beyond GDPR)
    • PR/media response (if needed)
  • Technical Playbooks

    • Database compromise response
    • API key rotation emergency procedure
    • Force logout all users
    • Emergency RLS policy updates
    • Audit log forensics
  • Post-Incident

    • Incident report template
    • Root cause analysis process
    • Security improvement backlog
    • Team retrospective

Why Important

  1. HIPAA Compliance - Requires incident response capability
  2. Response Speed - Prepared team responds faster
  3. Damage Mitigation - Proper response limits damage
  4. Customer Trust - Professional response maintains trust

Current State

  • Breach notification (GDPR 72-hour) documented
  • No other incident types covered
  • No severity classification
  • No technical playbooks

docs/security/ directory with:

  • README.md - Security overview
  • incident-response.md - Complete IR playbook
  • incident-types.md - Response by incident type
  • communication-templates.md - Notification templates
  • forensics.md - Audit log analysis guide

Success Criteria

  • [ ] All incident types identified and documented
  • [ ] Severity classification defined
  • [ ] Response procedures documented
  • [ ] Communication templates created
  • [ ] Technical playbooks written
  • [ ] Team training on procedures completed